Getting social with the Council

Staffs Moorlands facebook copyAn ever increasing number of people are using social media to communicate, find information, keep up with the news and participate in society – and Staffordshire Moorlands District Council has added to its online community presence by joining Facebook.

The Council has already done a lot of work to make it easier for everyone to contact them – including relaunching their website and introducing a customer portal so that people can create their own individual accounts with them.

The new Facebook page – www.facebook.com/StaffsMoorlands – joins their already established Twitter account – @TweetSMDC – and increases the ways in which they can provide services to customers.

Councillor Tony Hall, cabinet member for customer services, said: “The popularity of social media in the UK shows no signs of slowing and here in the Moorlands we know that people are regularly using Facebook and Twitter to access Council services.

More than 5,500 sessions on our website have been carried out as a result of a referral from social media and referrals are up a staggering 618%! So it makes sense for the Council to be part of this community to share news, information and updates about our services and to provide another way for our customers to communicate with us.

“That’s why we’re pleased to say we now have a Facebook page – alongside our already established Twitter account – and I’m inviting everyone to take a look at it, ‘like’ and follow it and let us know what you think.”

So whether it’s the traditional methods of getting in touch or using the modern, digital platforms the Council is doing all it can to make keeping in touch with them easier than ever.

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